Legal Notices

Legal Notices

Headquarters

Oleron production
4 rue des champs la gaconnière
17480 Oléron Castle

Contact

Tel.: 06 73 63 79 09
E-Mail: oleronproduction@mac.com

Trade register

382 103 315 RCS La Rochelle

Registration

 FR41382103315

Intra-Community VAT number

FR41382103315
General conditions of sale

Article 1 - Purpose

These conditions govern sales by the company Oléron Production, 4 Rue des Champs, La Gaconnière, 17480 LE CHATEAU D'OLERON of photographic prints, frames, paintings.

Article 2 - Price

The prices of our products are indicated in euros, all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.

In the event of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These duties and sums are not the responsibility of Oléron Production. They will be your responsibility and are your sole responsibility, both in terms of declarations and payments to the competent authorities and organizations in your country. We advise you to inquire about these aspects with your local authorities.

All orders, regardless of their origin, are payable in euros.

Oléron Production reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in effect at the time of validation of the order and subject to availability.

The products remain the property of Oléron Production until full payment of the price.

Please note: as soon as you take physical possession of the products ordered, the risks of loss or damage to the products are transferred to you.

Article 3 - Orders

You can order:

On the Internet: www.oleronproduction.com
By telephone on 06-73-63-79-09 from Monday to Saturday from 8 a.m. to 7 p.m. without interruption.
The contractual information is presented in French and will be confirmed at the latest at the time of validation of your order.

Oléron Production reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of a difficulty concerning the order received.

Article 4 - Validation of your order

Any order placed on the website www.oleronproduction.com implies acceptance of these General Conditions. Any order confirmation implies your full acceptance of these general conditions of sale, without exception or reservation.

All data provided and the recorded confirmation will constitute proof of the transaction.

You declare that you are fully aware of this.

The order confirmation will be worth signature and acceptance of the operations carried out.

A summary of your order information and these General Conditions will be sent to you in PDF format via the email address confirming your order.

Article 5 - Payment

By validating your order, you are obligated to pay the price indicated.

Payment for your purchases is made by credit card using the secure Paypal system.

The card will only be debited when the order is shipped. In the event of split deliveries, only the products shipped will be debited.

Article 6 - Withdrawal (see also "right of withdrawal" at the bottom of the site page)

In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to provide reasons or pay a penalty.

Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, you are liable. Any damage suffered by the product on this occasion may be such as to invalidate the right of withdrawal.

Return costs are your responsibility.

In the event of exercising the right of withdrawal, the company Oléron Production will reimburse the sums paid, within 14 days following notification of your request and via the same means of payment as that used when ordering.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:

The provision of services fully performed before the end of the withdrawal period and the performance of which began after the consumer's express prior agreement and express waiver of his right of withdrawal.
The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and likely to occur during the withdrawal period.
The supply of goods made to the consumer's specifications or clearly personalized.
The supply of goods liable to deteriorate or expire rapidly.
The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.
The supply of goods which, after being delivered and by their nature, are inseparably mixed with other items;
The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed upon at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional.
The supply of audio or video recordings or computer software where they have been unsealed by the consumer after delivery.
The supply of a newspaper, periodical or magazine, except for subscription contracts to such publications.
Transactions concluded at a public auction.
The supply of digital content not supplied on a tangible medium, the execution of which has begun after the consumer's express prior consent and express waiver of his right of withdrawal.
Article 7- Availability

Our products are offered as long as they are visible on the website www.oleronproduction.com and within the limit of available stocks. In the event of unavailability of a product after placing your order, we will inform you by email. Your order will be automatically cancelled and no bank debit will be made.

Furthermore, the website www.oleronproduction.com is not intended to sell its products in large quantities. Consequently, the company Oléron Production reserves the right to refuse orders of 100 identical items.

Article 8 - Delivery

The products are delivered to the delivery address indicated during the order process, within the time indicated on the order validation page.

In the event of a shipping delay, an email will be sent to you to inform you of any possible impact on the delivery time indicated to you.

In accordance with legal provisions, in the event of a delay in delivery, you have the option to cancel the order under the terms and conditions defined in Article L 138-2 of the Consumer Code. If you receive the product in the meantime, we will refund it and cover the shipping costs under the conditions of Article L 138-3 of the Consumer Code.

In the event of delivery by a carrier, the company Oléron Production cannot be held responsible for late delivery due exclusively to the unavailability of the customer after several proposed appointments.

Article 9 - Warranty

All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects, provided for by articles 1641 and following of the Civil Code. In the event of non-conformity of a product sold, it may be returned, exchanged or refunded.

All claims, requests for exchange or refund must be made by email within 30 days of delivery.

The products must be returned to us in the condition in which you received them with all the elements (accessories, packaging, instructions, etc.). Shipping costs are your responsibility.

The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

Article 10 - Liability

The products offered comply with current French legislation. Oléron Production cannot be held liable for failure to comply with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products you plan to order.

Furthermore, the company Oléron Production cannot be held responsible for damage resulting from improper use of the product purchased.

Finally, the liability of the company Oléron Production cannot be engaged for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses.

Article 11 - Applicable law in the event of disputes

The language of this contract is French. These conditions of sale are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.

Article 12 - Intellectual property

All elements of the site www.oleronproduction.com are and remain the intellectual and exclusive property of the company Oléron Production. No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site whether software, visual or audio. Any simple or hypertext link is strictly prohibited without the express written consent of the company Oléron Production.

Article 13 - Personal data

The company Oléron Production reserves the right to collect personal information and data about you. They are necessary for the management of your order, as well as for the improvement of the services and information that we send you.

They may also be transmitted to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.

This information and data is also retained for security purposes, in order to comply with legal and regulatory obligations.

In accordance with the law of January 6, 1978, you have the right to access, rectify and oppose personal information and data concerning you, directly on the website.

Article 14 - Archiving Proof

Oléron Production will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of Article 1348 of the Civil Code.

The computerized records of the company Oléron Production will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.

Oleron Production Privacy Policy

What we do with your information

1. The term “Personal Information” as used herein is defined as any information that identifies or can be used to identify, contact, or locate the person to whom the information pertains. The personal information that we collect is subject to this Privacy Policy, as amended from time to time.
2. When you register with Oleron Production, we ask for your email address.
3. Oleron Production uses the information we collect for the following general purposes: providing products and services, billing, identification and authentication, improving services, contact and research.
4. As a result of the buying and selling process on Oleron Production, you will obtain the email address and/or postal address of your customers. By accepting our User Agreement, you agree that, with respect to other users' information that you obtain through Oleron Production or through a communication associated with Oleron Production or through a transaction arranged by Oleron Production, Oleron Production hereby grants you a license to use such information solely for communications associated with Oleron Production and that are not unsolicited commercial messages. Oleron Production does not tolerate spam. Consequently, and without limiting itself to the facts cited above, you do not have a license to add to your mailing list (email or physical mail) the name of someone who has purchased an item from you without their express consent.

IN OTHER WORDS
By registering, you provide personal information that we collect and use. For the payment process, we also collect your credit card information. Only use your Oleron Production customer information to make Oleron Production related communications, unless you receive permission to do so. Stop spamming!

Security
The security of your personal information is important to us. When you enter sensitive information, such as your credit card number on our registration forms, we encrypt the transmission of that information using Secure Sockets Layer (SSL). Credit card information is stored and encrypted using a AES-256 encryption. As a PCI-DSS Level 1 Compliant Service Provider, we follow all PCI-DSS requirements and implement additional generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions regarding security on our website, you can send us an email at oleronproduction@mac.com.

IN OTHER WORDS
We encrypt your credit card information and sensitive information according to industry standards. But since anything can happen, we cannot guarantee 100% security of your data. If you have any questions, please send an email to oleronproduction@mac.com

Disclosure
1. Oleron Production may use third party service providers to provide certain services to you and we may share personal information with these service providers. We require that companies with which we may share personal information protect such data in a manner consistent with this policy and limit the use of Personal Information to the performance of services for Oleron Production.
2. Oleron Production may disclose Personal Information in special circumstances, such as to comply with court orders requiring us to do so or when your actions violate the Terms of Use.
3. We do not sell or provide Personal Information to other companies for the marketing of their own products and services.

IN OTHER WORDS
In certain circumstances, we may disclose your personal information, such as in response to a court order.

Storage of customer data

Oleron Production holds the right to data storage, databases and all rights to the Oleron Production application, but we do not claim any rights to your data. You retain all rights to your data and we will never contact your customers directly, nor use your data to benefit our own business or to compete with you or target your customers.

IN OTHER WORDS
You own your data and we respect that. We won't try to compete with you or write to your customers.

Cookies
A cookie is a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. Each computer that accesses our website is given a different cookie by us.

Google Analytics and Remarketing
We use a service provided by Google called Google Analytics (GA). GA allows us to reach people who have previously visited our website and show them related ads when they visit other sites across the internet in the Google Display Network. This is often called “remarketing”.

Cookies may be used to track your session on our website and to display personalized ads from Google and other third-party vendors. When you visit this website, you may see ads served on the site by Google or other third parties. Through first-party or third-party cookies, these third parties may collect information about you while you are visiting this website and other websites. They may use this information to show you ads on this website and on the internet generally based on your previous visits to this website and elsewhere on the internet. We do not collect this information or control the content of the ads that you see.

Deactivation
You can opt out of personalized Google Display Network ads by using the Ads Settings tool ([http://www.google.com/ads/preferences/](http://www.google.com/ads/preferences/)), and the Google Analytics Opt-out Plug-in ([http://www.google.ca/ads/preferences/plugin/](http://www.google.ca/ads/preferences/plugin/)).

Your use of this website without opting out indicates that you understand and agree to the collection of data for the purpose of providing you with remarketing ads using GA and other third-party vendors' cookies based on your previous visits to this website and elsewhere on the internet.

IN OTHER WORDS
To identify you electronically, a cookie will be stored on your computer. We have a remarketing tool running that allows us to record your visits to our website and to display related advertisements on our website and on the internet in general. You can disable this at any time.

PCI-DSS
The Payment Card Industry Data Security Standard (PCI-DSS) is a data security standard managed by the Security Standards Council, a collaboration of the major payment card groups including Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by vendors and service providers.

IN OTHER WORDS
We use industry standards for security, the same as major credit card companies use, to help keep your Oleron Production account secure.

Changes to this Privacy Policy
We reserve the right to modify this statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of a notice on our home page so that you are aware of what information we collect, how we use it, and under what circumstances (if any) we disclose it.

IN OTHER WORDS
We may change this Privacy Statement. If we make a major change, we will let you know here.

QUESTIONS
Any questions regarding this Privacy Policy should be addressed to oleronproduction@mac.com or by mail to:

4 rue des champs 17480 LE CHATEAU D'OLERON

Right of withdrawal

You have the right to withdraw from this contract without giving any reason within 14 days.
The withdrawal period expires 14 days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the goods.
To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous statement (email to oleronproduction.mac.com). You can use the model withdrawal form but it is not obligatory. You can also fill out and send the model withdrawal form or any other unambiguous statement on our website www.oleronproduction.com. If you use this option, we will send you an acknowledgement of receipt of the withdrawal on a durable medium (email) without delay. In order to meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you expressly agree otherwise; in any event, this reimbursement will not incur any fees for you (except for return postage costs). We may withhold reimbursement until we have received the goods back or until you have provided evidence of having sent back the goods, whichever is the earliest. You must return or hand over the goods to us without undue delay and in any event not later than 14 days after you have communicated your decision to withdraw from this contract to us. This deadline is deemed to be met if you return the goods before the 14-day period has expired. You will have to bear the direct costs of returning the goods.
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